Privacy Policy

Who we are

This site is operated by Bright Citrus Limited t/a UTP training, company number 08458708, registered at 31 Lower Gungate, Tamworth, Staffordshire, B79 7AT, England. We are the data controller for personal information collected via this website. You can contact us at hello@utptraining.eu.

What data we collect

When you use our contact form we collect: name, email address, phone number, company website, country, and the message you provide. We also collect basic technical data (IP address, browser type, pages visited) through analytics if you consent.

How we use your data

• To respond to your enquiry and provide training or advisory services
• To operate and improve this website
• Where you've consented, to understand how the site is used via optional analytics

Legal basis

We process your data on the basis of: your consent (for optional analytics); our legitimate interest in responding to business enquiries; steps necessary prior to entering a contract; and legal obligations where applicable.

Sharing your data

We do not sell your data. We may share it with limited service providers who help us operate the site (e.g. email delivery). We require all third parties to handle your data securely and in accordance with data protection law.

Cookies

We use essential cookies to remember your cookie preference (30-day storage). Optional analytics (Google Analytics, LinkedIn Insight Tag, Meta Pixel) are only loaded if you accept. See our Cookie Policy for details.

Your rights

You have the right to access, correct, delete, or restrict processing of your personal data. You may also object to processing and request data portability. To exercise any right, contact us at hello@utptraining.eu. You may also complain to the ICO (UK) or your local EEA supervisory authority.

Data retention

We retain your data for as long as is necessary for the purpose for which it was collected, or as required by law.

International transfers

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place (such as adequacy decisions or standard contractual clauses).

Security

We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.

Children

This site is not directed at children under 16. We do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. The current version will always be available at this URL with the date of last update shown above.

Contact

For any privacy-related queries: hello@utptraining.eu
Bright Citrus Limited t/a UTP training, 31 Lower Gungate, Tamworth, Staffordshire, B79 7AT, England.